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For the fastest response, submit a support ticket!

Email: support@showbie.com

Phone: (866) 774-4366

Fax: (866) 925-3904

Submit a Support Ticket

Begin by logging in to your Showbie account, and tapping “?” in the bottom right hand corner of the window:

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Type in your message, tap send, and wait for our reply!

Comments

  1. Debbie

    I am having problems downloading students work within showbie I get a message which says- there was a problem connecting to the showbie server,please verify that your network is set up to allow access.
    I have used showbie at home for over two years and have not changed any settings so why is thus happening now and how can thus be remedied
    Thanks Debbie Roxburgh

    • Christianne Elefante

      Hi Debbie,

      Thanks for letting us know!

      Are you using your school’s network to connect to Showbie? It’s possible that there were changes made by the IT team so please double check with them first. Please email us at support@showbie.com to let us know how that goes!

      All the best,
      Christy
      Showbie Support

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